Privacy Policy

Last Updated: February 7, 2026

1. Information We Collect

1.1 Personal Information You Provide

When you register for our workshops or services, we collect:

• Name: To identify you and personalize communications
• Email Address: For sending confirmations, updates, and workshop materials
• Mobile Number: For WhatsApp notifications and important updates
• Payment Information: Processed securely through Razorpay (we do not store card details)

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, referring URLs
• Cookies and Tracking Technologies: For analytics and advertising purposes
• UTM Parameters: Campaign source, medium, and campaign name for marketing attribution

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To process registrations, send workshop materials, and provide customer support
• Communication: To send confirmations, reminders, updates, and promotional materials
• Payment Processing: To process payments securely through our payment gateway partner
• Analytics: To understand user behavior and improve our services
• Marketing: To run targeted advertising campaigns on Google Ads and Meta platforms
• Legal Compliance: To comply with applicable laws and regulations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

3.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Google Analytics to understand user behavior
• Advertising Cookies: Meta Pixel and Google Ads for targeted advertising
• Session Cookies: To maintain your login state and preferences

3.2 Third-Party Tracking

We use the following third-party services that may collect information:

• Google Analytics: For website analytics and user behavior tracking
• Google Ads: For conversion tracking and remarketing
• Meta Pixel (Facebook/Instagram): For ad targeting and conversion tracking
• Razorpay: For secure payment processing

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

• Payment Processors: Razorpay for secure payment processing
• Email Service Providers: For sending transactional and marketing emails
• WhatsApp Business API: For sending notifications and updates
• Cloud Hosting Providers: For data storage and website hosting

4.2 Advertising Partners

• Google LLC: For Google Ads and Analytics
• Meta Platforms, Inc.: For Facebook and Instagram advertising

4.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill the purposes outlined in this policy
• Comply with legal obligations (e.g., tax and accounting requirements)
• Resolve disputes and enforce our agreements

Typically, we retain participant data for 7 years for accounting and legal compliance purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Correction

You can request access to your personal data and ask us to correct any inaccuracies.

6.2 Data Deletion

You can request deletion of your personal data, subject to legal retention requirements.

6.3 Marketing Opt-Out

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our emails.

6.4 Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6.5 Do Not Track

We currently do not respond to "Do Not Track" signals from browsers.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: SSL/TLS encryption for data transmission
• Secure Payment Processing: PCI-DSS compliant payment gateway (Razorpay)
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Security Audits: To identify and address vulnerabilities

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Compliance with applicable data protection laws

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

12. Compliance with Regulations

12.1 GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

12.2 Information Technology Act, 2000 (India)

We comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

12.3 Meta (Facebook/Instagram) Advertising Policies

We comply with Meta's advertising policies and data use requirements when running ads on Facebook and Instagram.

12.4 Google Ads Policies

We comply with Google's advertising policies and user data requirements when running Google Ads campaigns.

13. Contact Us

14. Consent

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

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